Accessibility

Accessibility at ChildrenHub

Every family should be able to use our website and feel welcome in our centres. Here is how we work to make that true, and how to tell us when we fall short.

Last updated: January 2026

Our commitment

ChildrenHub is committed to providing an inclusive, welcoming environment for every child and family, in our centres and online. We follow the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.

Accessible website

This website is designed to meet WCAG 2.1 Level AA: clear heading structure, descriptive alternative text for images, labelled form fields, visible keyboard focus indicators, high-contrast text, large readable type and touch targets, and full keyboard navigation including a skip-to-content link.

You can navigate the entire site with a keyboard using Tab, Shift+Tab and Enter, and the layout adapts to screen magnification and mobile screens without horizontal scrolling.

Accessible programs and inclusion

Our educators work with families, resource consultants and community partners to support children with additional needs, including individual support plans, accessible routines and adapted materials.

Tell us about your child's needs when you book a tour and we will discuss how we can support them.

Requesting accommodations or alternate formats

Documents on this site, including program information, fees and handbook content, are available in alternate formats on request at no additional cost.

Feedback

If you encounter a barrier on this website or in our centres, please email info@childrenhub.ca or call 905-720-2785. We respond to accessibility feedback promptly and use it to improve.